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VTC Technician

We have openings for VTC Technicians in Washington, DC!  The positions require a high degree of people and hard skills, but will prove rewarding for the right candidates.
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VTC Technician - Washington DC

Seeking a talented VTC technician responsible for the design and development of voice, video, radio-frequency, and/or data communications networks.

Functional Duties are:  

⦁ Provides expert level analysis of data communications networks, including planning, designing, evaluating, selecting, and upgrading operating
systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.
⦁ Plans network layouts and configures systems to user environments.
⦁ Analyzes network topologies and traffic and capacity requirements.
⦁ Supports the acquisition of hardware and software as well as subcontractor services as needed.
⦁ May provide technical support and troubleshooting to users.
⦁ May perform network administration duties.
⦁ Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.
⦁ Serves as technical team or task leader.
⦁ Maintains current knowledge of relevant technology as assigned.
⦁ Participates in special projects as required.


⦁ Administration of Linux and Windows Operating systems as it relates to UC architecture.
⦁ Strong analytical, reasoning, organization, time management and problem solving skills. Ability to meet strict deadlines.
⦁ Must have experience with: Cisco Voice, chat, and Video collaboration systems, Microsoft Skype and interconnect with Cisco systems


⦁ Experience in Voice and Video Engineering, Infrastructure including Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.
⦁ Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC QoS Quality of Service
⦁ Cisco Unity Connection
⦁ Streaming Video
⦁ Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s. UCCX - Cisco Unified Contact Center Express
⦁ UCCE - Cisco Unified Customer Contact Enterprise CUCME – Cisco
⦁ Unified Communications Manager Express

Experience & Education:

⦁ Bachelor's Degree and 3 years of work experience.

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