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VDI Engineer Level 4 108-014


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IC-CAP LLC is a Woman Owned / HUBZone Small Business working in the Department of Defense and Intelligence Community.  We are always looking for highly talented, energetic, and dynamic professionals that are interested in protecting the defense of our nation.  

Some of the positions are future positions.  Please look at the opening line of the job description to determine if this is an open or future position.


Our positions are not remote unless stated in the job description below.

We are looking to fill this position at the following location(s):

    Annapolis Junction, MD

Job Description

VDI Engineer Level 4:

Job Description:

Make it your own by bringing your ideas and unique perspective to our culture. Our work depends on a VDI Engineer joining our team to support Government activities in Washington, D.C., Annapolis Junction, MD, or Sterling, VA. As a VDI Engineer supporting the Government, you will be charged with engineering solutions for baseline VDI builds to ensure upgrades are incorporated before operating system (OS) end-of-life.

Level 4:

  • Experience performing engineering work associated with the design, development, maintenance, and testing of infrastructures for desktop application packaging and deployment technologies

  • Identifies, designs, and implements process improvements for the virtualization of and distribution of applications: automating manual processes, optimizing delivery, re-designing infrastructure for greater scalability.

  • Analyze user’s requirements, concept of operations documents, and high level system architectures to develop system requirements specifications.

  • Provide technical leadership for the integration of requirements, design, and technology

  • Incorporate new plans, designs and systems into ongoing operations.

  • Develop system architecture and system design documentation

  • Interact with the Government regarding technical considerations and for associated problems, issues or conflicts.

  • Responsible for the technical integrity of work performed and   deliverables associated with the Systems Engineering area of responsibility

In this role, a typical day will include:

  • Engineering, Designing, testing, implementing, maintaining, securing, and full life-cycle management of the complex Citrix XenDesktop and NetScaler solutions deployed in the large Enterprise environment

  • Designing and supporting Microsoft infrastructure solutions including Azure Virtual Desktop, on prem, cloud and hybrid

  • Interacting with Government regarding technical considerations for problems, issues, or conflicts

  • Engineering, implementing, mitigating, monitoring, and tuning VDI environment and management software to obtain Authorize To Operate (ATO) for new VDI solutions.

  • Managing Citrix products (Virtual Apps, Virtual Desktops, ADC, Provisioning).

  • Operating and executing scripting skills in PowerShell or Python.

  • Providing Tier 3 and above support as needed (troubleshooting, problem resolution support, and Root Cause Analysis (RCA)).

  • Preparing and maintaining documentation for VDI solutions, processes, and procedures related to engineering projects.

What you'll need:

  • Experience performing engineering work associated with the design, development, maintenance, and testing of infrastructure for desktop application packaging and deployment technologies.

  • Knowledge of Citrix XenApp, AppLayering, and/or Enterprise Layer Manager (ELM).

  • Hands-on experience with SQL Clustering Failover.

  • Knowledge of cloud, networking, and enterprise architectures.

  • Expertise in the Windows 10 area – Standard Operating Environment (SOE), imaging, evergreen, etc.

Education and Experience:

  • HS+12 Yrs

  • AD+10 Yrs

  • BD+8 Yrs

  • MD+6 Yrs

  • PHD+4 Yrs

Required certification:

  • IAT Level II

  • CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud Azure

Preferred certification(s):

  • Managing Modern Desktops (MD-101)

  • Windows 2019 Server Deployment

  • Remote Desktop Services (RDS)

  • Citrix Virtual Apps and Desktops (1Y0-312)

Security Clearance:

  • DoD Approved Clearance and Poly

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VDI Engineer Level 4 108-014
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