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Enterprise Monitoring Systems Engineer ISEE132


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IC-CAP LLC is a Woman Owned / HUBZone Small Business working in the Department of Defense and Intelligence Community.  We are always looking for highly talented, energetic, and dynamic professionals that are interested in protecting the defense of our nation.  

Some of the positions are future positions.  Please look at the opening line of the job description to determine if this is an open or future position.


Our positions are not remote unless stated in the job description below.

We are looking to fill this position at the following location(s):

    Annapolis Junction, MD

Job Description

Enterprise Monitoring Systems Engineer Level 3:

IC-CAP is looking for a Enterprise Monitoring Systems Engineer to design, modernize, and implement monitoring solutions for enterprise Infrastructure/Server Monitoring (Linux, Windows), Application, SNMP and Log Monitoring. The ideal candidate will posses effective organizational, interpersonal, and analytical communication skills and have plenty of hands-on technical experience. They should be a self-motivated, adaptable, and forward-thinking professional who is able to prioritize and manage their time under tight deadlines, and demonstrate initiative in problem-solving in dynamic requirement environment. Candidates should also have strong technical skills and the proven ability to work proactively to resolve problems before they occur. 

Skill Level 3:

  • Skills and Tasks - Exceptionally Complex: Researches and evaluates new concepts and processes to improve   performance. Analyzes cross-functional problem sets, identifies root causes and   resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.

  • Leadership/Management: Works individually, actively participates on integrated teams, and leads   multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to   resolve issues.

  • Guidance: Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.

Job Functions:

  • Manages, configures and maintains the monitoring tools using SolarWinds, SCOM, and Splunk

  • Provides tier 3&4 level support to all significant production issues. Activities may include gathering information from a wide variety of sources across all platforms to analyze for correlations, identifying specific performance causes, recommending a variety of possible solutions to remedy issue and issue reports with key findings and next steps.

  • Creates documentation to support the management and maintenance tools as needed.

  • Provides training on tools and the associated processes and procedures.

  • Analyzes tool data and usage. Communicates technical needs to management verbally and via written detailed status reports regarding potential problems and concerns. 

  • Works with different Systems and Application Architecture teams to ensure that systems monitoring requirements are addressed early in the development process. Coordinates with project teams to ensure that monitoring of new applications is available before release for production.

  • Designs and defines system architecture for new or existing computer systems

  • Analyze user's requirements concept of operations documents and high-level system architectures to develop system requirements specifications

  • Analyze system requirements and leads design and development activities

  • Guide users in formulating requirements, advises alternative approaches, and conducts feasibility studies

  • Develop system architecture and system design documentation

  • Guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans

  • Interact with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts

  • Responsible for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.

  • Communicate with other program personnel, government overseers, and senior executives

  • Assists in reviewing and analyzing business & system requirements and specifications for systems monitoring tool protocols and future tool usage

Education and Experience:

  • High School Diploma + 10 years

  • Associate's Degree + 8 years

  • Bachelor's Degree + 6 years

  • Master's Degree + 4 years

  • PhD + 2 years

Training and Certifications:

  • IAT Level 2

Security Clearance:

  • DoD Approved Clearance and Poly

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