User Engagement System Engineer


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IC-CAP LLC is a Woman Owned / HUBZone Small Business working in the Department of Defense and Intelligence Community.  We are always looking for highly talented, energetic, and dynamic professionals that are interested in protecting the defense of our nation.  


Some of the positions are future positions.  Please look at the opening line of the job description to determine if this is an open or future position.  

We are looking to fill this position at the following location(s):

    Springfield, VA

Job Description

User Engagement System Engineer:

The Senior User Engagement Systems Engineer will seek, document, and report usability feedback on

capability development. Engages with Users from across the community and stakeholders to understand their missions, needs, and vision to build a relationship of trust. Establish Product Increments, Release Planning Events and Sprint Calendar for the Release Train.

Skill Level: 3 Senior (12+ - 18 years total experience)

  • 2 years of school = 1 year of experience relevant to the PD

  • 2 years of experience relevant to the PD = 1 year of school

  • Consideration will be given to a strong candidate in a related field; Integration Engineer, Software Engineer, Cyber Security Engineer, Network Systems Engineer, and Cloud Engineer. In considering someone in a related field all the requirements below must still be met.

Duties may include:

  • Engage with stakeholders and users to understand use for the system

  • Support backlog grooming.

  • Write User Interface (UI) mockups.

  • Coordinate System Demos.

  • Conduct Source TEMs.

  • Ensure workflows, designs, and documentation are appropriate for user workflow.

  • Communicate changes to the user community.

Skills and Experience:


  • Bachelor’s degree or higher in Computer Science, Information Technology, Management

  • Information Systems, or related STEM degree.

  • Senior-level experience facilitating requirements definitions with users and stakeholders.

  • Senior-level experience conducting TEMs, working groups, and IPTs.

  • Senior-level experience in Agile development processes.


  • Master’s degree or higher in Engineering, Computer Science, Information Technology,

  • Management Information Systems, or related STEM degree.

  • Senior-level experience in developing, designing, tracing, and documenting workflows with customers.

  • Demonstrated experience with SAFe methodology.

  • SAFe certification.

  • Demonstrated experience with MBSE, processes, tools and languages.

Travel: Some travel may be required

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User Engagement System Engineer
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