Network Support Technician Level 3 2160
IC-CAP LLC is a Woman Owned / HUBZone Small Business working in the Department of Defense and Intelligence Community. We are always looking for highly talented, energetic, and dynamic professionals that are interested in protecting the defense of our nation.
We are looking to fill this position at the following location(s):
- Washington, DC
Network Support Technician Level 3:
Responsible for the design and development of voice, video, radio-frequency, and/or data communications networks.
Skill Level 3:
Skills and Task - Exceptionally Complex:
Researches and evaluates new concepts and processes to improve performance.
Analyzes cross-functional problem sets, identifies root causes and resolves issues.
Assists more junior level technicians, specialists, and managers in their activities.
Can perform all tasks of lower level technicians, specialists, and/or managers.
Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams.
Oversees and monitors performance, and when required, takes steps to resolve issues.
Directs multiple teams through to project completion.
Provides guidance and direction to lower level technicians, specialists, and managers.
Provides expert level analysis of data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.
Plans network layouts and configures systems to user environments.
Analyzes network topologies and traffic and capacity requirements.
Supports the acquisition of hardware and software as well as subcontractor services as needed.
May provide technical support and troubleshooting to users.
May perform network administration duties.
Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.
Serves as technical team or task leader.
Maintains current knowledge of relevant technology as assigned.
Participates in special projects as required.
Education & Experience:
High School Diploma + 9 years
Associate's Degree + 7 years
Bachelor's Degree + 5 years
Master's Degree + 3 years
PhD + 0 years
Training and Certifications:
DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order.
Applicable software or hardware training and certifications commensurate with the technical objectives, services required and IT environment specified within the task order.
TS/SCI with CI poly