Network Administrator ECS2034
IC-CAP LLC is a Woman Owned / HUBZone Small Business working in the Department of Defense and Intelligence Community. We are always looking for highly talented, energetic, and dynamic professionals that are interested in protecting the defense of our nation.
Some of the positions are future positions. Please look at the opening line of the job description to determine if this is an open or future position.
We are looking to fill this position at the following location(s):
- Washington, DC
IC-CAP is currently seeking a talented Network Administrator with an active TS/SCI clearance to provide maintenance and advanced support for customers globally. The successful candidate will be responsible for providing multiple services in the realm of Network Operations to include monitoring, identification and troubleshooting of issues within the Enterprise, supporting a 24x7 NOC (Network Operations Center). Responsibilities include Tier I resolution and customer support for all managed networks. Candidate must be familiar with the use of Putty, SMC, GEM, NA, NNMi, SPLUNK and various other tools as required.
NOC is 24x7 shift work; to include weekends and holiday for all employees
Day Shift: 6am – 2:30pm
Swing Shift: 2pm – 10:30pm
Mid Shift: 10:30pm – 6am
Skills and Task - Complex: Develops new concepts and processes. Analyzes root causes and resolves issues. Supports more junior level technicians and specialists in their activities. Can perform all tasks of lower level technicians or specialists.
Leadership Management: Works individually, actively participates on integrated teams, and may also lead a task, project or team.
Guidance: Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.
Desired Skill Level Requirements:
Ability to identify, analyze, and resolve fault and isolations within the customer’s network infrastructure.
Demonstrate advanced network troubleshooting techniques and experience commensurate with that of CCNA.
Ensure compliance with network security policies and procedures.
Assist in the development of the policies and procedures as they pertain to the network environment.
Manage resource availability across the network enterprise.
Create and report all outage notifications and network related issues in accordance with standard operating procedures and guidelines.
Demonstrate experience with BGP and OSPF routing protocols.
Demonstrate experience with both LAN and WAN troubleshooting.
GEM experience for monitoring and configuration of crypto equipment.
Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192).
Comprehensive knowledge of CISCO and Juniper routers and switches along with Unified Communications network hardware and software tools listed above.
Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment.
Participate in engineering projects or upgrades as tasked by management.
Interface with vendors to ensure proper performance of tools and software packages.
Track and process Authorized Service Interruptions (ASI's) as directed by Management.
Provide After Action Reports (AARs) for Problem Management resolution.
Demonstrate experience programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors).
Providesystem/equipment/specialized training and technical guidance to lower tier employees.
Effective Communication skills - verbal and written
Problem analysis and problem solving
Attention to detail and accuracy
Customer Service oriented
Ability to work independently within a Team Concept
Ability to multitask in a stressful environment
CCNA (Highly Desired)
CCNP (Highly Desired)
Education and Experience:
High School Diploma + 9 years
Associate's Degree + 7 years
Bachelor's Degree + 5 years
Master's Degree + 3 years
PhD + 0 years
TS SCI CI poly