ASI Circuit Coordinator ECS2062
IC-CAP LLC is a Woman Owned / HUBZone Small Business working in the Department of Defense and Intelligence Community. We are always looking for highly talented, energetic, and dynamic professionals that are interested in protecting the defense of our nation.
Some of the positions are future positions. Please look at the opening line of the job description to determine if this is an open or future position.
We are looking to fill this position at the following location(s):
- Washington, DC
ASI Circuit Coordinator:
Provide the overall management of the customer’s Enterprise-wide Authorized Service Interruption (ASI) program.
Perform daily coordination with the different ASI groups for external Higher-Level scheduled maintenance requests and internal scheduled maintenance that may impact the customer’s network.
Isolate “point-to-point” related circuits that may be affected by an ASI and determine what systems or services may be affected per each circuit.
Determine if alternate capabilities (alternate path’s / tunnels) exist for each site affected.
Establish and/or maintain the Circuit Management database while sustaining 95% accuracy.
Provide reporting for all new circuit call outs and discontinuation orders, circuit size, location, node designation, Monthly Recurring Cost (MRC), usage, including bandwidth utilization reports and operational status.
Conduct end-to-end testing after vendor delivery of new circuits to include a minimum 72-hour burn-in prior to acceptance.
Provide 100% of as-built documentation for all supported networks and store contents in the Knowledge / Content Management site.
Experience with various Microsoft technologies such as MS Office (Word, Excel, and PowerPoint) and SharePoint.
Experience with system applications:
ServiceNow Ticketing System
Telecommunications Certification Office Support System (TCOSS),
Good oral and written communication skills.
Education and Experience:
High School Diploma + 6 years
Associate's Degree + 4 years
Bachelor's Degree + 2 years
Master's Degree + 0 years
PhD + 0 years
Training and Certifications:
IAT Level 2
TS SCI CI poly